I'm Ivy

Customer Service . Virtual Assistant . SMM

About Me

Hello

I'm Ivy Rose Cornita

Professional Virtual Assistant

I help companies make their businesses known by managing their social media. I also help businesses boost sales by managing their Facebook and Instagram ads.

Training Attended

Certificate

My Skills

Customer Service

Social Media Manager

Facebook Ads Manager

Data Entry

What I do?

Customer Service

responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

Social Media Management

Implementing content strategies on social media platforms.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

My Experience

ResolvedCX

2021

Virtual Assistant

- Generate leads and set appointments

- Email Management

- Answer Email Inquiries

Awesome OS

2017 - 2021

TIER 2 CUSTOMER SERVICE REP

- Responds to email inquiries about monthly subscription

- Process replacements and returns

- Handles escalation emails

Convergys Phils. Davao

2014 - 2015

CUSTOMER SERVICE REPRESENTATIVE

- Place orders

- Process replacements and returns

- Answer order inquiries

Next BPO / WISR Business Solutions

2012 - 2014

CUSTOMER SERVICE REPRESENTATIVE

- Place orders

- Process replacements and returns

- Answer order inquiries

My Latest Projects


 



 


 


 

Start Work With Me

Contact Us

Ivy
+639260980424
Davao City, Philippines